Professionnal Services
Orange’s Professional Services are designed to provide a comprehensive, flexible, and modular support framework to help you maximize the value of your Evolution Platform subscriptions. These services combine human expertise, industry best practices, and digital tools to address your specific business objectives, whether for deployment, advice, support and optimization or user adoption.
Our goal is to support your digital transformation, improve user performance, enhance security, and ensure your platform remains aligned with evolving market trends
With “A la Carte“ approach, Orange’s Professional Services are designed to be modular, flexible, and customer-centric. You can select the services that best fit your needs and choose the level of assistance and engagement you expect, from basic to premium. This approach ensures you have control over your budget, resources, and strategic priorities, while maximizing the value of your Evolution Platform investment.
Professional service definition
Professional Services refers to a comprehensive set of human and digital services.
To deliver those, Orange Business mobilize our people expertise, relevant industry experience,tools and practices to deliver a unique response to your needs, leveraging your business outcomes. Professional Services complement product portfolio, third parties offers or can be proposed stand-alone, through the customer life-cycle.
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Deployment services: assist you in implementing and integrating the Orange's products or solutions into your existing systems.
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Advice Services: provide with expert recommendations advice and guidance tailored to your specific needs and goals.
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Support Services: bring you support - technical support, troubleshooting, maintenance, user assistance, through a Single Point of Contact to ensure smooth operations on your Evolution Platform Services.
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Customer Success Services: provides on Orange's Evolution Platform personalized support to maximize adoption, value, and ROI. Through proactive engagement, data-driven insights, and strategic alignment, it drives continuous improvement and long-term business success.
With our “Included Services” and “A La Carte” Professional Services, you can select for individual services or features separately. This gives you more control over your spending and helps you prioritize your budget effectively.
How it works
Included Services:
All essential features to let you operate the platform in an autonomous way
A La Carte Services:
These are optional and can be added if you want more support or advanced features. They are billed in extra.
